Ever think you might be starting to take social media a little too seriously?
Sure, it started out innocently enough.
You were hanging out with family and friends, cracking jokes, sharing cool ideas, and having some good old-fashioned fun on Farmville. You know, pretty much like everyone else online.
Without even realizing it though, your perspective began to shift.
The more time you spent on Facebook and Twitter and Reddit and YouTube, the more it sucked you in, and after spending literally thousands of hours involved in online communities, one day it hits you:
Somehow, somewhere, you got… serious.
You started counting your retweets.
You worried about your engagement score on Facebook.
You sneered at companies who abused your attention with gimmicky marketing campaigns.
Not because you’re against advertising, necessarily, but because that’s not what social media is about. It’s about connection and authenticity and building movements of people who genuinely love your brand.
Some people don’t get it. They’re so frantic to make a buck they pervert everything social media is supposed to be.
And so, without even realizing it, your perspective shifts again.
It becomes a battle of us versus them
On one side, you have the few people (like you) who “get it.” On the other side, you have the masses who don’t.
Not that you would say this publicly, of course. You scorn the legions of clowns who call themselves social media experts, and you believe anyone who sets themselves up as superior to anyone else is an asshat.
But secretly, you feel superior.
You’re not a better person or a smarter marketer or anything like that. You’ve just been around, and you understand what’s going on.
What’s more, you enjoy hanging around other people who “get it” too. You enjoy talking about what’s next. You enjoy being one of those people who pushes the frontier of social media forward.
And anyone who disagrees with you is a moron.
Does any of this sound familiar?
If it does, I have news for you. You might be on your way to becoming a genuine Social Media Snob.
I know this, because I’m one too. So are most of my friends.
And frankly, it worries me.
You could argue “us versus them” thinking is natural. You could argue it’s necessary. You could even argue it’s smart, especially if you’re one of the leaders of “us.”
But it’s also dangerous, because often without even realizing it, you become disconnected from “them.” You stop understanding their perspectives. You see the world in a completely different way.
And in this case, “them” is the majority. There are hundreds of millions of people who don’t “get” social media, and there are only a few tens of thousands who do.
Whenever the minority gets disconnected from the majority, problems happen
Just look at the U.S. Congress, who has the lowest approval ratings in the history of the country.
They think they get it, but they don’t. They live in a reality distortion field called Washington DC.
What worries me is that we’re building our own reality distortion field, and one day, we’ll be just as out of touch. With some of the leaders in social media, I think it’s already happening.
And I think we need to be very, very careful.
In our industry, you don’t just lose your swanky office on Capitol Hill when you get it wrong. People vote with their check books, and the ones who get voted out go bankrupt.
Snobbery may be natural, but it’s also dangerous. If we want to stick around, I believe we need to guard ourselves against it.
So, how can you tell for sure if you’re a social media snob?
Well, you can’t, but there are warning signs.
Here are a few that immediately come to mind. No single warning sign damns you on its own, but if you find yourself nodding to many or even all of these, you may be in trouble.
- You can quote your traffic stats, but not your bank balance
- You’ve spent more than 5 minutes trying to think of something witty to say on twitter
- You know your Klout score by heart
- You talk about cool things, but you never seem to do cool things
- You worry about how the use of emoticons reflects on your personal brand
- You refuse to promote affiliate links, even for products you love
- You know how percent feedback is calculated on Facebook
- You are annoyed that LinkedIn doesn’t display your true number of connections
- You unfollow your friends because they don’t tweet your posts
- You share quotes just to get a little attention
- You’re so inundated with email you’ve started to ignore people you don’t know
- You write posts about social media snobs (oops)
- You are so angry with one of the social networks that you are rooting for it to fail
- You have nothing for sale, and you look down upon those who do
- You only comment on the Facebook walls of celebrities in your niche
- You refuse interviews because they don’t have enough followers/fans/subscribers
- You spend more money on redesigning your profiles than you do on advertising
- You no longer read your blog comments
- You believe information wants to be free
- You ignore the endless, silly questions from beginners
- You can’t remember the last time you thanked your fans
So, what’s your score?
Personally, I’m guilty of 11. Not exactly the King of Social Media Snobs, but I’m definitely a member of the club.
But here’s the thing:
Once you’re aware of your snobbery, you can take steps to counteract it. I don’t believe you can get rid of it, per se, because some people (like me) will always be a little bit snobbish.
You can stop it from becoming a problem, though. Because you see, social media snobbery is only dangerous when it’s not accompanied by an equal degree of empathy.
And therein lies the solution.
The antidote to snobbery is empathy
Or, more specifically, empathizing with the people who annoy you the most.
Irritated by a popular blogger in your niche who posts advice you know is rubbish?
Subscribe to their feed. Read every post they write. Do your best to understand exactly where they’re coming from, and why they believe the way they do.
Getting a little tired of beginners asking you the same questions over and over again?
Tough. Schedule two Q&A calls per month, and force yourself to listen.
Feel like everyone else in your niche is selling crappy products?
Buy a few. Go through them, and ask yourself what can be improved and why. Even better, go into customer forums and listen to what they are saying.
Don’t just complain. Make your niche better.
The big lesson here isn’t just to listen. It’s also to care. You have to want to understand.
Here’s why:
The marketer with the most accurate thinking wins
You want to be the top dog in your market?
It’s not about having more subscribers. It’s not about your engagement score. It’s not everything that changed this week on your Facebook page.
It’s about understanding your market better than everyone else.
You have to understand your audience. You have to understand your competitors. You have to understand your own position.
The greater your understanding, the more accurate your thinking, and the more accurate your thinking, the more power you have.
That doesn’t excuse you to ignore other fundamentals like building relationships, publishing great content, or building a quality product. Those are still essential.
But all other things being equal, the marketer with the most accurate thinking wins.
And you know what?
That’s good news.
You can ignore all the stupid stuff that doesn’t matter
You might’ve heard the saying, “Don’t sweat the small stuff, and it’s all small stuff.”
Well, that’s mostly true.
In business, there’s only one thing I’ve found that really and truly matters:
Helping people.
The more people whose lives you change with what you’re doing, the better off you are. So, focus on the things that help you help people.
Like building an email list, for instance. That’s important, because it allows you to follow up and continue helping people over time.
Promoting products you believe in is a good idea too. Sure, recommending crap to earn a quick commission is wrong, but if the product is awesome, and it would genuinely help your list, then you are doing everyone a disfavor by not promoting it.
The same goes for selling your own products and services. Yes, you could give it all away for free, but ultimately, your ability to help people is dependent upon having enough money to pay your bills.
In fact, the more money you have, the more you can expand, and the more you expand, the more people you can help. By that logic, refusing to charge for your products and services is hurting not only you but all of the people who will never know about you because you’re freaking broke.
Is this making sense?
I hope so, because the truth is, I’m really and truly concerned with where social media is headed.
Folks are getting so self-righteous. They sit there with their iPads and lecture the world about the proper way to use social media, and most of what they’re saying has no basis whatsoever in reality. It’s just smoke and bullshit.
As the small minority who “gets it,” we owe our audiences more than that.
They deserve to be listened to.
They deserve to be cared about.
And most of all, they deserve to be given advice based on solid evidence.
In other words, we owe it to them to be real.
If that makes me a snob, then so be it. I’ll hang my flag high.
So, I guess that leaves only one question …
Who’s with me?
About the Author: In addition to serving as Associate Editor of Copyblogger, Jon Morrow is on a mission to help good writers get traffic they deserve. If you’re one of them, check out his upcoming blog about (surprise!) blogging.
Reader Comments (96)
Blog Tyrant says
This came at a really good time because I JUST emailed you about getting a Tweet from you! Ha ha. How uncanny.
Anyway, I don’t really care about that. What I do care about is that you included the words “helping” and “people” there. That made me all #warminside
Wish there were more like you Jon.
Tyrant
veehcirra says
I agree, helping people makes all this worthwhile. Though I have to admit this one was tough to swallow haha
Hector Cuevas says
You used a hashtag.. Thats hilarious lol
Sonia Simone says
I think that’s a sign of social media addiction, vs. social media snobbery. 🙂 #IUseThemToo
Blog Tyrant says
I knew YOU’D like it Sonia.
Jon Morrow says
Emailing me and then commenting to follow up, eh?
Sneaky, but successful. 🙂
Blog Tyrant says
Thank you kind sir. #kindofembarrassed
Hashim Warren says
I help people who work in music, film and television production. I’m a snob when it comes to 99% of what is sold in my niche because it’s aimed at beginners, the aspirational market.
I want to help people who are already in the business. People who already “get it” and are looking for something more advanced.
But you’re right Jon. I’m lacking empathy. And that’s hurting my ability to become an authority in my space.
Jon Morrow says
Yeah, empathy is so important. It might actually be the most important characteristic all top level marketers share.
Alex Weber says
Empathy….So crazy it just might work.
Ryan Biddulph says
Hi Jon,
3 words: open your heart.
When you help, you make it impossible to become a snob. Promote others aggressively, engage, repeat, repeat, repeat. Laugh. Smile. Enjoy the process of building your business on social media.
I used to be too damn serious then I had a series of mini-meltdowns. OK, big ass meltdowns. Then I did stuff like meditate for an hour a day, pull back from the laptop 4 or 5 times a day, and an awesome thing happened. I enjoy the hell out of my social media experience, AND I made more money, working a lot less. Cool, how it all happens, when you lighten up and stop taking yourself so seriously.
Really good stuff here Jon, a powerful reminder for a few, to crumble a bit of those ego walls and lighten up.
Thanks for sharing!
Ryan
Hector Cuevas says
I like that Ryan.. Open your heart. That’ll definitely help us loosen up a bit.
It’s been so long bro.. Hope everything going great for you.
Hec
Josh Sarz says
Amazingly, I’m not guilty of any of those. It’s probably because I’m not that into social media. I post and share a lot, but I don’t mind about scoring and such. I value engagement. When people reply to my posts, my heart jumps for joy and I reply to every one of them. When they don’t share or reply to my posts and rants, I don’t mind.
Maybe I’m behind the times. Maybe I’m missing out on a huge marketing opportunity. I still look at social media as an easy way to talk to a massive amount of people, and that’s it.
Anyway, nice post, Jon. It was a really good read.
Jon Morrow says
You’re probably a happier person because of it.
Jelena Milosevic says
It’s about quality and being human,in Social Media or any another industry…or just simple, in our own life .
No any money can make that feeeling of #warmisinde as Blog Tyrant said, as feeling you did helped someone.
I work as nurse and feeling of doing my work truly good, is nothign to compare to their smile and look in eyes of patiences ,when I help them, with some things like listening , understanding and being just nice to them 🙂
Jamie Northrup says
Hmmm I don’t think I’m guilty of any of these, but that’s maybe because I’m not big enough yet to be. Maybe guilty of #17 if you replace the word money by time.
SHerry Hoag says
I am with you Jon. As a beginner in the social media space I sometimes feel like I have gone “down the rabbit hole” like Alice in Wonderland. There is so much content that finding meaning and worth in social media has become very challenging for me as a learner. Your post is refreshing and valuable in the respect that keeping empathy and understanding and clarity as pillars to good writing I may learn to be of value to others as well as myself. Thanks for helping to direct a perspective based on caring and reality!
Sean M. Madden says
Brilliant article, Jonathan, and a good reminder for us all. “The antidote to snobbery is empathy.” Exactly! Not pity masked as empathy, but an all-out putting oneself in another’s shoes as a means to truly understand.
Thank you,
Sean
M the Organizer says
love this one!! I’m not quite a snob yet…but can see myself going in that direction. Really good call outs (and advice) and what to look out for and how to handle it. Great stuff!
Adrian Bold says
Thank goodness none of this applies to me. I’m now off to tweet this to my 2608 followers 😉
Sonia Simone says
🙂
Greg De Tisi says
Hey Awesome Work Once Again You Guys.
Always Fresh Off The Press And Keeping Me Wanting More From You!
Best
Greg De Tisi
Francesca says
Great comments and thoughts.
I’m still trying to learn it all and stay on top of the newest changes being made to the various social sites. I agree whole heartedly you have to help people first by helping others you can understand what problems your clients/customers may have. This helps you in the end because you’ll have a clearer understanding of what to write about and what questions to answer.
Shelby Chant says
I’m with ya! I’ve had a unique experience over the last 3 months. After our Social Media Marketer left the company, I was thrown into his role. I had some trepidation because, to be frank, I had lost interest in maintaining my personal social media. I even considered shutting down my FB page. Coming from a psychology background and a shrink for a dad who deals with dysfunctional adolescents and families all day, I found myself worrying about social media’s potential negative impact on interpersonal communication and relationships. I found myself becoming a snob for the other side.
So here I am, in a position where the large ecommerce company i work for, that serves a highly artistic field, is struggling a bit to understand why my presecessor even needed a replacement (and a full-time one at that). But I was up for the possibility of becoming a convert.
It’s been 3 energizing months, packed with lots of brain time spent thinking about the next day’s posts, across our various outlets (yep, I’m now a sinner of that one). “Will this make our customers giggle? Will it inspire them? If so, what will that inspire them to do for us? For their fellow posters? Will this get the reaction we want? Heck, what reaction DO we want? Am I being genuine? Am I to brand? Dear Lord, will they like me?”. The ride has challenged me (because I had other roles to fill at work, but suddenly I couldn’t pull myself away from this lively experimentation), it has turned my nose just a tad upward (and I didn’t care, because pride in what you care about and do and the passion that flows from that pride is a good thing), it has more intimately introduced me to our customers than anything has in the 12 years I’be been here, and finally, selfishly, it has made me a better writer. I finally had a 24/7 opportunity to do the most crucial, job-securing act all marketing writers must do: listen. (I take that back: hear). What did i learn? Most of our customers are quite funny. I would love to share a beer with them. All of them are talented artists, but only about a tenth of them think so. Our customers love the idea that they are becoming part of a community on our website….it’s their art commune. Finally, most of our customers really do like us, now we just get to hear WHY, along with everyone else. The result of my new hearing? I’ve been reinspired to be a better writer and marketer. Why? Because i find myself thinking about the customer’s more immediate reaction, which as we know is emotion, not behavior. No carts before horses, please. I want that emoticon, in person. Because THEN they will start behaving they way we need the to. When my friends make me laugh from the belly, I want to be with them even more. When they inspire me, I want to challenge myself more. So, I’m bringing some humor back to my writing, and not just because it happens to fit our brand, but because we’ve left it behind us a bit, and because our customers like it. Second, I find myself wanting to inspire them more with posts, and when they post their work (which they seem to be doing much more), i encourage their work and the other posters follow. They are now talking to and encouraging each other…a dialogue that’s just as important as the one between our company and them)…that art commune is growing. And finally, in hearing WHY they like us, in real time, we can guide our way through more ways to increase that like to LOVE. And what do you do when you love someone? You scream it from the rooftops! Ah, the behavior we want.
So, have I been converted? Yep. Have I even been reinspired to interact a bit more on my personal social media outlets? Somewhat….I’d still rather share a beer face-to-face with my friends.
Just yesterday, we hired a new full-time Social Media Marketer. Time for me to focus on my other roles that have felt neglected. I thought I would be relieved to return to some calm, but I find myself feeling a bit sentimental about he departure. Damn, these guys really converted me! But I take my snobbery and everything I learned with me, to be a better writer, for the customer, for them to be a better customer, for us, and the circle of marketing continues. I will still hear these guys as I write, thank them for the dialogue, and now, maybe I’ll join them from my personal account on our Wall.
Paul Jun says
The first step to being guilty of this post is reading it and feeling insulted, or disagreeing to the fullest. There I said it.
Thanks for this Jon — finally.
Jon Morrow says
Shockingly, it seems no one is insulted. Maybe I didn’t go far enough… 🙂
Paul Jun says
Haha, they don’t want to feel the Wrath of Morrow.
Hector Cuevas says
I’m guilty of a few of these myself.. But you’re right, these are opportunities to get better at helping people.
Let’s not forget what we’re here to do. Helping people is the name of the game and I’m here to win.
Linda says
Cripes, Jon, so much good stuff packed in this post. “Us versus them” thinking IS natural for evolution of the species. Also dangerous for the reasons you said.
Here’s what struck me… the same problem plagues small business owners with regard to marketing and selling their stuff. I’ve worked with small business owners for 20+ years and what I see (daily) is that they know their industry so well they become the snobs, and can’t see the perspective of their customers.
OMG, the stories I could tell you. But when they take steps to see through the customer’s eyes? Wow. I should be writing about that more… thanks for the inspiration.
My score: 1. lol.
Jon Morrow says
Yeah, this definitely affects small business owners. Authors too. And especially professors.
Rachel Poling says
Well, I don’t mean to brag, but I didn’t qualify for any of the list-items. *whew* It’s probably because I haven’t had time yet to become a snob and *hopefully* am not usually snobbish by nature.
This was a very interesting post, Jon, and I appreciate it. I will remember not to get into bad ways of thinking in the first place. Helping people is all I want to do with my business, and most people don’t care to deal with a snobbish person. It does not make them feel safe. I’m hoping I can retain the connection with my readers and never get too tired of answering the obvious. 🙂
Thanks.
Sara says
Far, far worse than snobs are the social media climbers as I’ll call them. Meet over twitter, meet IRL, then get dropped for more influential “friends” and then the pattern gets repeated and repeated. One minute they refer to you as “friend”, the next the aren’t even acknowledging you. Social media climbers.. grr.
Damien Calloway says
Wow… people actually do that ? Sort of defeats the whole purpose – you know, the part about the Internet leveling the playing field, allowing people to meet and exchange ideas without a club house or Ivy league connections, etc… They’re totally clueless.
Damien Calloway says
Thank you for the wake up call ! That was a very interesting post. #4 hit hard, in particular – with a side of #19. I appreciate your work and look forward to hearing more from you.
Keane says
This is a fantastic and heartfelt post. Wonderfully written. Thank you!
Andy Gage says
I’ve had similar experiences to Shelby. But I didn’t go ‘all-out’ with Facbook in the beginning; I still have a lot to learn about its benefits, and still keep a low profile there today. But I know it’s addictive – and can take over your life if you’re not careful. But I agree with the comment in Jonathan’s article that we need to respect our followers/readers, provide good, sound advice about things we know about, and provide a beneficial interaction. That’s what good writing’s all about: providing a benefit to our readers, and that’s something we always try to advocate in the articles on our ‘Write2Profit’ Writer’s Website. Regarding Facebook and Twitter in general, it was predicted by much more experienced Marketers than ourselves, that many of the giant Social Media sites will shortly go through a stage of rationalisation; many will be more ‘regulated’ by government forces, some will disappear, and others will ‘grow up’ and inevitably become much more focused on business marketing, and ‘partnering’ with selected like-minded groups of targeted individuals. That’s where one could really extend ‘snobbishness’ – for good, or otherwise..! Let’s see. One thing is certain: Facebook and Twitter will be very different animals in a year or so from now. (Who knows, parts of the internet may not even be ‘free’ by then, and we’ll have to pay – even to send emails!) Let’s hope not!
Valerie Deveza says
I’m with you Jon. It’s about understanding your market better than everyone else. It’s about listening to what your audience says and helping them.
I think marketers should learn how to be a “good friend” to their audience. A good friend would never be a snob. A good friend would never recommend you crappy products. A good friend would always listen to you and help you out. A good friend would always care for you.
In general though, I think knowing your target audience and how to connect with them is what really matters.
Great post Jon! My score is 2. I’m guilty with number 10 & 12. [I really love tweeting quotes.] 🙂
Jon Morrow says
Yep, I think being a “good friend” is an appropriate metaphor. Or, even better, be a good parent, as Sonia likes to say.
JulieAnne Cross says
My only real “snobbery” fault is when people abuse the system. Spamming, creating profiles instead of biz pages…well, really that’s it.
And rather than wishing a new platform would fail, I do get annoyed when people insist I get on board when all signs point to that platform likely failing and me getting involved would be a waste of precious time.
One snobbery I’m surprised you didn’t mention is one I’m guilty of: I constantly remind people that privacy in the social media world is dead. I don’t believe you can protect yourself much at all except for refusing to engage. It’s like sex…the only 100% protection is abstinence.
Andreas Wiedow says
My score: 0 – Zero – Null – Zilch . . .
NOW I feel superior
Ooooeps . . .
Jon Morrow says
🙂
Nikole Hahn says
Is anyone an expert in social media? When I read agent and publisher blogs, I get to hear about the latest in social networking; namely, pininterest now. As a writer that’s supposed to keep up with things, sometimes I get home at night and look at my computer. I say, “I don’t want to talk to you.” I crave real people. I think we all need to crave real people, but foster those invaluable friendships found online as we help and pray for each other. But if you let it, Social Media is the proverbial vampire sucking all the life from you until you get to a dangerous level on social networking (which can describe video gamers, too)–you can’t function in real life. You don’t know how to make real friendships or keep a conversation going on in real life. That’s the danger.
Bridget Willard says
I was really afraid I would be guilty of more than half and am thankful, I’m not a lost cause.
I think it’s because of my philosophy of teaching that helps and probably why I love your site so much.
Thanks for another great post (even if it hurts a bit).
Bridget Willard
aka (@gidgey @youtoocanbeguru @rigginsconst)
Steven A. Lowe says
NOT GUILTY.
Which probably means I’m not engaged either.
#winsomelosesome
rex says
Whenever I read Copyblogger, the game I like to play is guessing who the post author is. And it’s usually hard because everyone is so good and you’re on the same page.
I didn’t guess this one correctly, but I’m not surprised. Epic writing, Jon, as usual.
Snobbers unite!
…and let’s get less snobish.
Roberta Budvietas says
You have me worried. I thought I was a snob but I’m not. I could only score one. I am still struggling to really get my head around Social Media but I do know that people can’t believe how prolific I am. I just have fun and share what I think might help others but I don’t count. I gave up on Klout because everyone seems to have a different opinion. I nearly gave up on Twitter when they said I couldn’t follow people because not enough people followed me. I just about died when I got threatened by both Facebook and LinkedIn for breaking their rules on following people. Now I resist asking anyone to follow or friend me.
I find it really hard but really important to interact and given the time frame I engage but I saw a study the other day that says we can only engage with about 200 people properly in a year. From sales days, I would agree with that but following, reading being interested – there is little ceiling. And I know that watching you and the rest of the Copyblogger team for 2 years is what pushed me to join Third Tribe and buy some other things.
Jon thank you for ALL the learnings I have done at your feet. I may not have told you before but I have shared your messages. Keep up the good work
Tito Philips, Jnr. says
Guilty of #2.
I spend ample minutes thinking about what to say on twitter. Pardon my ignorance,, but isn’t this what it is meant to be? Sending out quality tweets to your followers? For me quality means thinking about how what I am going to say will help someone out there who falls within my target market.
How about that for being a snob Jon?
If that’s part of the list, I stand to be corrected!
Great piece as always Jon!
Natalie Webb says
You write a post where you can use a word like bullshit and it doesn’t jump out at you in a harsh way – now that’s good copy. I swore for perhaps my first time on the blog recently, funny enough in a post about multitasking (social media was a big part of it). http://www.leavemetomyprojects.com/3-steps-to-combat-multitask-overload/
I have two questions that I was hoping someone could point me in the right direction on here – you touched on both above, but I have not been able to find any clear answers to the below.
1) I’ve heard great things about Amazon affiliate marketing, but unfortunately I live in Illinois, where some legal tidbit prevents me from using the service. What other options do I have?
2) Email lists. Everybody swears by Aweber, and I jumped on the bandwagon, but what about the email signup on your actual WordPress site? Should I use one, both? Not sure if this makes a difference, but I do use the Genesis theme (and love it so so so much!)
I will also do my best to keep my snobbery in check (I’m a newer blogger, so I’m not too bad – yet). Thanks!
Jon Morrow says
Not sure about Amazon, but aweber is definitely the way to go. Gathering email addresses is one thing. Getting emails delivered to them instead of ending up in the spam box is another. That’s where AWeber shines.
MaLinda Johnson says
I quite agree with you. If a writer or entrepreneur is active on social media for its own sake and not for the sake of her customers, she will become first out-of-touch, then broke. Social networking sites must be means to ends, never the other way around. So awesome to see a post from you!!
Jen says
This made me laugh because I am guilty of many of these, then I realized it was serious and then I just felt guilty. I’ve wanted to unplug for so long now I can’t even count the last time any of it was fun.
Okay, it’s still fun but somewhere it turned into work too and that bites.
I like the idea of helping people, that’s what got me into the whole thing.
Great article.
Jon Morrow says
Thanks Jen. IMO, finding time to unplug it is essential. Whenever I’m writing, I’ve found it helps to actually disable my Internet connection, so I can focus without distractions. Going on vacation to remote areas without good Internet access can be liberating too.
Jon Loomer says
I’m with you, Jon. I’m on the path to snobbery, but I’ll be charging for some awesome crap later this month to snap me out of it.
Curt Bizelli says
I’m guilty, therefore I’m designating the entire day Sunday after church to get to know my online “connections” a lot better, make them friends, true friends! Thanks for sharing! God bless!
Richard Burns says
For me the #1 sign you are becoming a Social Media Snob is when you start unfollowing everyone on Twitter to beef up your Klout score.
Many of the so called “thought leaders” on Twitter are following so few that they are no longer helping to build the medium and are becoming little more than broadcasters.
Social Media is supposed to be social. That requires actual engagement and if you are not following more than a few people, its difficult at best to say you are being social.
I have asked many and the excuse I get is its impossible to follow a feed with tens or hundreds of thousands. I call BS on that.
If you don’t understand lists so that you can manage feed size, interact with and follow more people, then go back and learn. Promote the industry by following back. Show you REALLY believe in social media by helping others build their social media business and that requires followers. Do more than broadcast and advertise on your Twitter acount.
Jon Morrow says
Yeah, I think the big point is interacting with your followers. No, you can’t respond to every tweet if you have tens of thousands of followers, but you can respond to questions, nice complements, witty sayings. I’ve been trying to do more of this lately.
Rosemary Jayne says
I’m not guilty of any of those, but I haven’t been at this game for a while. I think I’ll add the list to my monthly blog review just to make sure I don’t end up being a snob. That said I’ve recently been scouting for quotes to tweet, not for attention, but to make people smile and/or to motivate them. I’m not entirely certain if that’s the same thing or not.
You shared some really good advice about going into forums and seeing what people are saying about the bad products, which made me think of doing it for all the products (or maybe a selection of good and bad) and seeing what’s good and bad so I can then use that when creating my own products… Food for thought!
Rosemary Jayne says
I haen’t been at this game “for long”, I guess I need to go back and re-read yesterday’s grammar post!
Fashion-isha says
I loved this post! I’m definitely on my way to being a social media snob but unfortunately I’m not popular enough. I do get annoyed when my friend, for example, says, “I’m not sure how to email you a link.” Okay that’s just pathetic. How do your empathize with that??? But okay you’re right we have to be more understanding. I still read and love every single one of my comments, but maybe when I have over 100 per post I won’t. Whatever, it’s good to be aware. Thanks!
xo
Sharon
Pieter Bouwer says
Brilliant Jon! I know you write great posts and I thoroughly enjoy reading them, especially if one takes into account how you managed to change your problems into opportunities. About this social media thing, I’m still trying to make sense of it all. Sometimes I am totally clueless and I desperately try to avoid those self-righteous know-it-all’s. From my current extremely limited perspective it’s as if there’s no surefire way to distinguish between the “smoke and bullshit” and what has a sound basis in reality?
Jon Morrow says
In my opinion, the most important thing to look for is proof. Whenever someone talks about a strategy, expect to see actual numbers in a real-world scenario. If they can’t provide that, be suspicious.
Louise Gibney says
Hi – great post – mind if I link to it on my Twitter/Facebook?
Thanks – keep writing the good stuff!
Lou
http://www.facebook.com/louise.gibney.writer
@LiteratureLou
Jon Morrow says
Go for it. You’re always welcome to link to Copyblogger content.
Louise says
Thanks Jon!
I am just about to launch my new website http://www.misswrite.co.uk. Wish me luck!
Chris Tompkins says
Jon…loved this! Right before I opened my firm 4 years ago, I was this person and reading your article brought back (not) fond memories of how I used to view social media. I came upon these same conclusions and decided to change my negative ways. And to back up what you wrote, after I did everything changed…for the better! Now my networks are constantly growing, engaged and full of goodwill. The best part? I know can focus on balancing my check book 🙂
Katie says
As someone who “doesn’t get it,” I appreciate your post.
(Though I’ve definitely “spent more than 5 minutes trying to think of something witty to say on twitter.” I prefer to think of it as being diligent, not snobby.)
The worst thing writers of all stripes can do is become disconnected from the Average Joe. Suddenly, you’re writing for .01% of people who are just like you (and probably don’t need you to write for them). It stifles creativity to be around like-minded people too much.
Mildred says
I’m definitely with you Jon! I must admit I scored about 3 on the snobbery scale so I guess I can breathe a sigh of relief – there’s still hope of salvation!
This is a really excellent blog post but what really clinched it for me is the second half of the post – “It’s about understanding your market better than anyone else”. I think sometimes it’s so easy to lose track of this focus point when you’re oohing and aahing over your number of hits, shares, comments etc so thank you for this timely reminder.
Joseph Putnam says
This one is my favorite: “You can quote your traffic stats, but not your bank balance.”
Jon, thanks for the great post.
Sean M. Madden says
Thanks, again, Jon. I’ve posted a new piece, inspired in part by your above article …
“Pigeon English: Learning to Trust in the Process”
http://mindfullivingguide.blogspot.com/2012/03/learning-to-trust-in-process.html
Ozio Media says
Social media sites have become a big part of a lot of people’s lives in a very short space of time. It isn’t surprising really that there is now a certain amount of snobbery. With the rise in popularity, there are huge numbers of people now signing up for a Facebook or Twitter account. The older, established users are finding that they have to share the sandpit with the new kids too. Because social networks are so intrinsically democratic, the navel gazers that spend their time telling us the way to use social media will go unheard in the babble that passes through these sites every day.
WOMU says
Thank you Jon for sharing such a wonderful article regarding Social Media Snob. The 21 signs will also make everyone of us so alert before we are in a serious troubles. Thank you Jon once again for making us aware if it.
Nick Stamoulis says
“Don’t just complain. Make your niche better.”
Advice we all need to take to heart. We have the power to make social media whatever we want it to be. If you don’t want to shift through mindless clutter, then start filling your niche with great pieces of information! Take action and make it better.
Meg says
Nick~I wholeheartedly agree! Why not use social media to share valuable information, of your own or others. Jonathon~Your article really helped me solidify some things and I just linked to this article in a recent blog post. Thanks for providing the inspiration!
Susan Collini says
Yes, i see the signs here in the UK as more people set themselves up as ‘experts’ in social media. People get hung up with the ‘numbers game’, whether their potential audience is likely to be interested in what they’re saying or not. Few are brave enough to stand up and say that many who regard themselves as ‘experts’ may well be able to broadcast to masses, but how many of those are actually engaging with what they’re saying? There are measurement tools available now that give an indication. The results can be interesting.
I spend an increasing amount of time these days encouraging beginners,. We were all there once, not so long ago!
Sergio Felix says
Hey Jon,
Well I’m guilty of #11.
I can’t seem to be able to get rid of so much junk e-mail and I don’t unfollow /unsubscribe only from people that I don’t know, I do that with known people too when I think they’ve crossed the line -and my patience- a few number of times.
I do fail in other categories as well but I don’t mention them as I don’t go all the way up to a 100% fail rate; i.e.
#13 I hate Google+ but I don’t want it to fail either, or
#14 I don’t have anything for sale but I do not look down on those who do, etc.
You reminded me of those hippies that hate capitalism yet they go to private liberal arts colleges.
Take care!
Sergio
Sarah says
Yes,Thanks Jonathan Morrow to share Nice topics with us.”21 Warning Signs Becoming a Social Media Snob” is really great information.We are now being careful to work in a social media.
RMSorg says
Great article!! It’s very easy to get distracted and disconnected from what really matters and that’s our inherent need to help one another out! If you know it then share it!! It will make you feel good about helping others and at the same time establish you as a credible, trustworthy person. Win, Win in my eyes!
Thanks!
RMSorg
WallStreetBranding
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