Hello! We want to deliver the best possible service to you as a Copyblogger Academy member. If you’re having a customer concern, please first read the short FAQs below, and then submit a customer support ticket or send an email to help@copyblogger.com. Please allow 24 hours for a response.
If your ticket is an emergency, you can send Tim Stoddart a DM on Twitter and he will try to get back to you as quickly as possible.
How Do I Find a Record of My Payments?
For those of you who have created an account on or after 2/1/22, you can click this link for access to your customer hub.
Prior to that date, we used Memberpress as a billing software which does not provide the ability to have a customer portal. In that case, please send a support ticket using the form below and we will send you a record of your payments right away.
How do I Change My Payment Info on File?
For those of you who have created an account on or after 2/1/22, you can click this link for access to your customer hub. When you sign in, please click the “update my info” link.
![](https://copyblogger.com/wp-content/uploads/2022/02/image-700x570.png)
From there, please fill in the appropriate billing info.
For customers who joined prior to 2/1/22, please send a support ticket using the form below and we will address your account right away.
How do I Cancel My Account?
For those of you who have created an account on or after 2/1/22, you can click this link to send yourself a reset link for access to your customer hub. When you sign in, please click the “subscriptions” link.
![](https://copyblogger.com/wp-content/uploads/2022/02/image-1-700x487.png)
From there, you can cancel your account.
For customers who joined prior to 2/1/22, please send a support ticket using the form below and we will cancel your account right away.