3 Surprising Benefits of Chatbots (No Creep Factor Required)

3 Surprising Benefits of Chatbots (No Creep Factor Required)

Reader Comments (15)

  1. Hey Sonia!

    I don’t think chatbots are going to replace emails. I believe emails will live on for a long time. We all are so used to it and they email providers are getting smarter to sort our emails out for us.

    Your email is personal. Your inbox is like your home where you receive your mail. I’m going to take a risk here and say that this will never die. I don’t believe so.

    But, I have to admire the evolution of technology and the internet. This chatbox software is super helpful to connect with your visitors on a more personal level. I’m looking to implement such chatbox strategies in the near future.

    Thank you for sharing this interesting topic!

    Best regards! πŸ˜€

    • I’m going to be the last person to predict the death of email. πŸ™‚ But I think this is a smart addition. For a lot of audience members, it lets them see your content with far fewer distractions.

      For me, for now, it wouldn’t be a replacement, but an addition. (And I’d still capture the email address.)

  2. Uncanny, uncanny timing. Last night I started doing a course on Fb Messenger after I put my kids to bed. A potential client, a gym asked me to set up a Messenger campaign for him so I need to update my skills.

    Add that to the list of Surprises, Sonia. Some clients want this right now. Chat isn’t some nerdy-tech no one has ever heard, of like RSS or HTML meta descriptions.

  3. This is a new concept to me, and I’m interested in learning how it might become a viable option in my business. I work hard to deliver quality content to my email subscribers, but I wonder if there are those who don’t subscribe out of dreading the email monster. Thought provoking. I love learning new things! Thanks for sharing!

  4. I think you were sitting right behind me in that session. Loved the message and took a ton of notes that I’m trying to dig through and have already reached out to a few clients about the power of chatbots (and why they need to get on the β€œto do list” for 2018). Thanks for the great recap.

  5. Nice to see CB getting in on this…maybe now people will stop looking at me weird when I bring up using Messenger automation. Maybe…

    What Andrew will show you all is the real deal. Very practical. I went through Bot Academy a year ago and the whole chatbot community has been a true example of test/iterate/test. Great community.

    Feel free to check out my example “content” bot for small businesses that segments the audience based on need and then drips a few days worth of educational content before asking to go to the website and try out other stuff.


  6. Hy Sonia,

    is there a possibility to get a replay of the workshop, because I am not at home at this time?

    This would be great! πŸ™‚


  7. I’ve never liked chatbots, whenever I am a customer and the company are trying to hide their contact details and force me to interact with a bot it really annoys me!

    • That is frustrating Paul.
      I think companies should make an effort to figure out what channels prospects/customers prefer to contact them through…and then build systems to efficiently manage the communications…knowing these channels may change over time.

      Being limited with your touch points or forcing a certain channel will not work over the long haul.

  8. Great to see Copyblogger becoming more interested in Chatbots!
    I’m a Chatbots developer and I can personally say the benefits my clients are already getting is Mind-Blowing!

  9. As Paul Said, most people have an unpleasant experience with bots. However, I do think that it happens because these companies are not doing their homework. We are currently working on a workflow for our agency and we are using many chat. This helps tremendously in our digital sales funnel because people are not patient and we have noticed that we have missed on a significant amount of leads :|. Hopefully, it will work for us!

  10. Hey Sonia,

    Any chance Copyblogger will offer its own chatbot course in near future?

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