So, you’ve landed a new, big-time content marketing client. Exciting times!
It’s the type of client you’ve wanted for ages, and finally, you’re getting your chance. You’ve scheduled your first meeting with her.
And that’s when the voices in your head start up:
- Who are you kidding? You’re not good enough for this client.
- Jane Smith — she’s a great content marketer. Maybe you should refer the client to Jane? Jane will do a better job than you.
- There’s just no point to taking on this project — if you do, you’re going to be found out.
It’s impostor syndrome. Feeling like a fraud. And that’s okay.
You can actually benefit from impostor syndrome with a few smart tactics. Let me show you how.
Why impostor syndrome makes you a better service provider
Most professionals have experienced impostor syndrome at some point. We’re the most susceptible when we step outside our comfort zones (like when we’ve secured an amazing new client).
Here’s the great irony of the whole “feeling like we’re going to be found out” thing: it can actually increase as we get more competent.
Yes, that’s right.
The more we know, the more we become aware of what we don’t know and who knows more than we do.
Interestingly, this is why I believe impostor syndrome makes you a better service provider:
- It indicates you’re highly competent.
- Worrying that you won’t do a great job for your client shows that providing great service is important to you.
Who wouldn’t want to work with someone like you?
However, I know what you’re thinking:
“Yeah, it’s great to know I’m not alone in feeling like a fraud. And it’s nice that it shows I’m competent and I care. But that’s not helping me get past those voices in my head. Can you please do something about that?”
Well, yes I can. I have four practical strategies to offer you.
1. Stop making it all about you
Instead of worrying about everything you think you still need to learn about content marketing, focus on your client.
What are her specific needs, and what can you do to meet them?
And keep this in mind: the client hasn’t necessarily requested your services because she thinks you’re the world’s greatest content marketer.
She wants to work with you because you have the expertise she doesn’t, and she knows you can do a better job than she is able to do on her own.
2. Get clear on the deliverables
Fear is the major emotion that propels “feeling like a fraud” — specifically, the fear of being found to be incompetent. And nothing triggers that fear more than uncertainty about what the client expects from you.
First ask your client what made her choose you as a service provider. Then get very clear about the specifics of the project.
Once you have a good handle on your client’s expectations, the uncertainty causing the voices in your head to chatter away will quickly disappear.
3. Reframe the situation to build your confidence
Imagine that a peer of yours landed this same new client. How would you feel about that?
Would you:
- Feel relieved the client didn’t call you?
- Feel a bit gutted and wish you had the chance to work for that client so you could show her what you can do?
If you feel the first way, then yes, maybe it’s best to pass this client on to someone else. But if you feel the second way, it’s time to embrace this exciting opportunity!
4. Get to work
Steven Pressfield once said:
“The amateur believes he must first overcome his fear; then he can do his work. The professional knows that fear can never be overcome.”
As we established above, the voice telling you that you’re a fraud is fear.
Since you’re a professional, you know what Pressfield knows: nothing trumps fear quite like taking action.
Acknowledge the fear, then set it aside and get to work.
Time to find a new comfort zone
Remember, we mostly only feel like a fraud when we’re asked to step outside our comfort zones. But, as we all know, the best personal and professional growth happens when we do.
So the next time those voices in your head start up and you catch yourself panicking about feeling like a fraud, remind yourself it’s something that can make you a better service provider (if you let it).
Then get busy taking the next crucial step — the one where you do a great job for your client and create a “next level” comfort zone for yourself in the process.
Want more content marketing education?
Copyblogger’s advanced content marketing training program is called Authority.
Authority is like Copyblogger amplified.
- We have weekly multimedia sessions (video, audio, transcripts) that bring you the latest content marketing strategies, tools, and approaches.
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- In our private members-only forum, you can get your questions answered by members of the Copyblogger editorial team and your fellow Authority colleagues.
Reader Comments (31)
James Artre says
Right post, for the right person at the right time!
Although I’ve been in the marketing field for close to 30 years now, the deluge of new technologies and media outlets have left me somewhat overwhelmed trying to keep up with the younger generation of marketers.
Thanks for reminding me that I’m uncomfortable because I’m not stuck in my comfort zone.
Kelly Exeter says
Glad I was able to help James!
Amad says
Thank you so much for this awesome information it really good to know. good job Kelly
Kelly Exeter says
Pleasure Amad x
Leah Nyfeler says
It’s nice to know I don’t suffer alone, and these are great practical tips and smart applications to turn what could be a negative into a positive. Thanks for sharing.
Kelly Exeter says
I’m always a fan of turning a negative into a positive!
Michael LaRocca says
This is exactly what we need to remind ourselves of from time to time. Thanks for posting it.
Kelly Exeter says
Thanks for reading Michael!
Umesh Singh says
Hi Kelly,
Great post, I would say. I am totally agree with the point one that we should keep our audience in my when we create content.
Many marketers forget this and they only focus on their company. People consume content to find the solution of their problem not to know about companies.
Thanks for sharing such a nice post with us.
– Umesh Singh
Kelly Exeter says
Pleasure Umesh x
Frank Guzzo says
Thank you. What you say is true and reminders are always great.
Kelly Exeter says
I think it’s something we all know right? But as you say, we just need the reminder every so often 🙂
Vinil Ramdev says
Sometimes, we are our single biggest opponent. It’s so important to silence the little voices in our head.
Kelly Exeter says
Those little voices can really put the brakes on if we let them. Best not to let them!
Patrick says
I can relate. Great post Kelly. Thanks for sharing.
Kelly Exeter says
Such a pleasure x
Meg says
How did you know I would need this article right now? Thanks so much for the encouragement! I love the quote: “Nothing trumps fear like taking action.” Ironic how fear often makes us feel paralyzed.
Kelly Exeter says
It sure does. But it also does shut up when we jump into action 🙂
Nicolas Puegher says
Good article, we all know how that feels mostly when we try to do something we don’t really know but everyone learn and there is a first time for all of us.
Very interesting topic and original, thanks a lot for sharing!
Kelly Exeter says
Thanks for reading Nicholas 🙂
Jacqui Pulford says
Great to know it’s not just me. You said the words I need to hear.
Kelly Exeter says
It’s definitely not just you 🙂
Nonye O. says
At last, someone is speaking a language I can relate with.
Thanks, Kelly.
Kelly Exeter says
🙂
Vicky Law says
Thanks for this article, Kelly! It came just in time!
I’ve been getting awesome freelance writing and copywriting gigs. There have been sooooooo many times when I went through impostor syndrome. Thank God for the supportive people I have around me. Don’t know how I would have made it through.
Impostor syndrome can leave you paralyzed!
Your article really helped me understand that hidden in this fear of not being good enough is actually my strength.
Vicky Law says
Thanks for this article, Kelly! It came just in time!
I’ve been getting awesome freelance writing and copywriting gigs. There have been sooooooo many times when I went through impostor syndrome. Thank God for the supportive people I have around me. Don’t know how I would have made it through.
Impostor syndrome can leave you paralyzed!
Your article really helped me understand that hidden in this fear of not being good enough is actually my strength. I am great at what I do. I do care about my clients. Now this fear won’t ever get to me. Ever!
Thank you! 🙂
Kelly Exeter says
Awesome to hear!
Rogers says
Fear is omni-present and true everytime you could do something awesome upscale, the voices begin.
Thanks for the reminder that action scares fear away. Great points, Kelly!
Kelly Exeter says
Thanks Rogers! So glad you liked it!
Ed says
Setting expectations has a dual benefit, creates clarity for the client and the provider.
Kelly Exeter says
Very true!
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